Privacy Policy

Effective: 28 November 2023

At Wise & Soul (“we”, “our”, “us” or “Wise & Soul”), we value your trust and take your privacy very seriously. In this privacy policy, we will provide you with information related to your privacy, the privacy practices of Wise & Soul and explain what information we collect, how we use it and whom we may share it with.

This privacy policy applies to all information collected through this Website as well as, any related services, sales, marketing or events.  Please ensure that you read this privacy carefully as it relates to your rights.

What information do we collect?

We collect and store personal information that you give us when you shop on our Website, register on our Website, complete an application, sign up to our newsletter, place an order, or send us an e–mail. This information may include your name, mailing address, e–mail address, telephone number, credit card number and expiration date, and other optional demographic information.

How do we use your personal information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the personal information we collect to process your orders, identify you within our systems, contact you if we have questions about your order, and notify you about new products or promotional programs. 

Will your information be shared with anyone?

We share your personal information within Wise & Soul and with third parties we may liaise with in connection with our services or otherwise perform services for or on our behalf (for example: credit card companies, financial institutions, shipping companies, etc.) and in order to fulfill our legal obligations or as may be necessary or appropriate to prevent fraud, injury, or harm to persons or property, to protect our rights or the rights of others, to comply with applicable laws and regulations, or as otherwise required by law.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Use of Cookies and Other Tracking Technologies

Our Website may use cookies to provide enhanced functionality on the Website (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. 

Wise & Soul may also use cookies in association with emails. While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data. Our Website also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our Website, we may use this information to analyse general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Opting-out of Marketing and Promotional Material

Wise & Soul provides customers who subscribe to our newsletter or made a purchase through our Website with marketing and promotional materials via e–mail. If you’d prefer not to receive these materials, you can unsubscribe directly by clicking on the unsubscribe feature on our marketing email.  You may still receive emails related to your purchase(s) on our Website, for example confirmation emails to your orders or other service-related emails necessary for the administration and use of your account, to respond to your email requests or for other non-marketing purposes.  To otherwise opt-out, you may contact us using the contact information provided.

Protecting Your Personal Information

We maintain commercially reasonable physical, technical and administrative safeguards to help protect the privacy of data and personally-identifiable information you transmit through the use of this Website. 

We restrict access to your personally-identifiable information to those employees who need to know that information to provide benefits or services to you.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology is guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.


Conditions of use, notices and changes to our privacy policy

Please note that by using our Website, you accept our practices as described herein.  If there is anything in our privacy policy that you do not agree with, please discontinue your use of our Website immediately.

Updates to This Privacy Policy

We may update this privacy policy from time to time at our sole discretion or as may be required by local law. We ensure to keep the date of the revised version at the top of the page.  The updated policy will be effective as soon as it is published on the Website and shall supersede all prior notices or policies regarding our privacy practices. If we make material changes to this privacy notice, we may notify you via e-mail. We encourage you to review this privacy policy frequently to be informed about our privacy practices.

Dispute Resolution

By using this Website, you agree that any dispute over privacy or the terms contained in this privacy policy will be governed by the laws of the Kingdom of Bahrain. Any legal action or proceeding relating to this Privacy Policy or your access to or use of this Website shall be initiated in a court in the Kingdom of Bahrain.

Contact Us

If you have any questions about our Privacy Policy or any concern about privacy, please contact us at

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